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Prestige 480 ISDN Router
Troubleshooting 12-3
12.3 Problems with the Ethernet Connection
Table 12-3 Troubleshooting the Ethernet Connection
Problem
Corrective Action
Check the Ethernet LED’s on the front panel. The LNK LED should be on
when the Prestige has made a successful Ethernet connection. If it is off,
check the cables between your Prestige and the station.
Can’t ping any station
on the external LAN
Verify that the IP address and the subnet mask are consistent between the
Prestige and the workstations.
12.4 Problems Connecting to a Remote Node or ISP
Table 12-4 Troubleshooting a Connection to a Remote Node or ISP
Problem Corrective Action
Check Menu 24.1 to verify the line status. If it indicates [down], then refer to
the section on the line problems.
Can’t connect to a
remote node or ISP
In Menu 24.4.5, do a manual call to that remote node. Observe the messages
and take appropriate actions.
- Prestige 480 1
- User’s Guide 1
- ZyXEL Limited Warranty 4
- Customer Support 5
- Table of Contents 7
- List of Figures 13
- List of Tables 17
- Prefacexx 20
- Prestige Scenarios 21
- Structure of the Manualxxii 22
- Chapter 1 23
- Getting to Know Your Router 23
- 1.3.1 Internet Access 27
- Intranet Application 28
- Access Application 28
- 1.3.2 LAN-to-LAN Connection 29
- 1.3.3 Remote Access Server 30
- Chapter 2 31
- 2.5 Housing 34
- 2.6 Power On Your Prestige 34
- Table 2-2 Main Menu Commands 35
- Figure 2-5 SMT Main Menu 36
- Table 2-3 Main Menu Summary 36
- 2.9 Resetting the Prestige 38
- 2.10 General Setup 40
- 2.11.1 Advanced Setup 42
- 2.12 Ethernet Setup 44
- 2.12.1 General Ethernet Setup 45
- Chapter 3 47
- Internet Access 47
- 3.3 TCP/IP Parameters 48
- 3.3.3 DHCP Configuration 49
- 3-4 Internet Access 50
- Internet Access 3-5 51
- 3-6 Internet Access 52
- Internet Access 3-7 53
- 3-8 Internet Access 54
- 3.6 Single User Account 55
- 3.6.1 Advantages of SUA 56
- Access Setup, as shown next 57
- 3.7.1 Configure a Backup ISP 58
- 3.7.2 To Switch ISP 58
- Chapter 4 59
- Remote Node Configuration 59
- 4-2 Remote Node Configuration 60
- Remote Node Configuration 4-3 61
- 4-4 Remote Node Configuration 62
- 4.1.2 Nailed-up Connection 63
- 4.1.4 PPP Multilink 64
- 4.1.5 Bandwidth on Demand 64
- 4.1.6 Editing PPP Options 66
- Remote Node Configuration 4-9 67
- 4.1.7 Remote Node Filter 68
- Chapter 5 69
- Figure 5-2 LAN 1 Setup 70
- Figure 5-3 LAN 2 Setup 70
- 5.2 Remote Node Setup 71
- 5.2.1 Static Route Setup 74
- Chapter 6 77
- Dial-in Server Configuration 77
- 6.1 Remote Access Server 78
- ISDN 79
- 6.3 Default Dial-in Setup 80
- 6.4 Dial-In Users Setup 83
- Figure 6-6 Edit Dial-in User 84
- 6.4.2 CLID Authentication 88
- 6.4.3 Callback 88
- .Default 93
- Chapter 7 95
- Filter Configuration 95
- 7.2 Configuring a Filter Set 96
- Filter Configuration 7-3 97
- 7-4 Filter Configuration 98
- 7.3 Configuring a Filter Rule 99
- 7.3.1 Filter Types and SUA 100
- 7.3.2 TCP/IP Filter Rule 101
- Prestige 480 ISDN Router 102
- 7-8 Filter Configuration 102
- 7.3.3 Generic Filter Rule 103
- 7-10 Filter Configuration 104
- 7.4.2 Remote Node Filters 105
- 7.4.1 Ethernet traffic 105
- 7.4.3 Default Dial-in Filter 106
- Chapter 8 107
- SNMP Configuration 107
- 8-2 SNMP Configuration 108
- Chapter 9 109
- System Security 109
- Old Password= ? 110
- New Password= ? 110
- Retype to confirm= ? 110
- 9-4 System Security 112
- 9.2.3 The Key Field 113
- 9.3 RADIUS Accounting 114
- System Security 9-7 115
- 9-8 System Security 116
- Chapter 10 117
- 10.2 Telnet Under SUA 118
- 10.3 Telnet Capabilities 118
- Chapter 11 119
- System Maintenance 119
- 11.1 System Status 120
- System Maintenance 11-3 121
- 11-4 System Maintenance 122
- System Maintenance 11-5 123
- 11.1.1 System Information 124
- 11.2 Log and Trace 125
- 11.2.2 Syslog And Accounting 126
- 2. Packet triggered 127
- 3. Filter log 128
- 4. PPP log 128
- 11.3 Diagnostic 129
- 11-12 System Maintenance 130
- Call in Menu 24.4 131
- 11.4 Backup Configuration 132
- 11.5 Restore Configuration 132
- 11.6 Firmware Update 132
- 11.6.1 Upload Router Firmware 133
- 11-16 System Maintenance 134
- 11.6.3 TFTP Transfer 135
- 11.6.4 Boot Module Command 136
- 11.7 Command Interpreter Mode 137
- 11.8 Call Control 137
- 11-20 System Maintenance 138
- 11.8.2 Blacklist 139
- 11.8.3 Budget Management 140
- 11.8.4 Call History 141
- 11.9 Time and Date Setting 142
- Chapter 12 143
- Troubleshooting 143
- 12-2 Troubleshooting 144
- Troubleshooting 12-3 145
- 12-4 Troubleshooting 146
- Information Worksheet 147
- General Information 148
- ISDN Information 148
- Ethernet Information 148
- Worksheet C 149
- Enhanced Syslog 151
- Acronyms and Abbreviations 153
- Acronyms and AbbreviationsH 154
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