XOHM Modem User GuideMAX-206M2 by ZyXEL © 2008 Sprint. XOHM and the XOHM logo are trademarks of Sprint. ZyXEL is a registered trademark of ZyXEL Com

2 Your XOHM ModemSection 1AYour XOHM ModemThis section outlines the basic layout of your modem and connections.What’s in the Box䢇 XOHM Modem MAX-206M2

Your XOHM Modem 3Your XOHM ModemGet to Know Your DeviceYour XOHM Modem lets you connect to the XOHM WiMAX network to provide fast and easy wireless co

4 Your XOHM ModemDevice Connectors (back of device)1. Power jack (black): Connects the power adapter to power the modem.2. Reset button (red): Resets

Your XOHM Modem 5Your XOHM ModemModem LED Display (front panel)1. WiMAX LEDs: The leftmost LED indicates WiMAX connectivity. A blinking LED indicates

6 Your XOHM Modem4.Power LED: Indicates if the unit has power and is operating correctly. A blinking LED indicates the unit is loading the firmware an

Your XOHM Modem 7Your XOHM ModemNoteAccessories: Various accessories for your device, such as remote antennas and battery packs, will be available fro

8 Install Your XOHM Modem Using the XOHM Modem Setup AssistantSection 1BInstall Your XOHM Modem Using the XOHM Modem Setup AssistantThis section outl

Install Your XOHM Modem Using the XOHM Modem Setup Assistant 9Installation: Modem Setup Assistant2. From the XOHM Modem Setup Assistant Welcome screen

10 Install Your XOHM Modem Using the XOHM Modem Setup AssistantInstall Your XOHM Modem1. If it did not launch automatically, launch the XOHM Modem Set

Install Your XOHM Modem Using the XOHM Modem Setup Assistant 11Installation: Modem Setup Assistant3. Use the Modem Setup Assistant to check your XOHM

12 Install Your XOHM Modem Using the XOHM Modem Setup Assistant4.Click Activate My Modem to connect to the XOHM activation site. Your Web browser wil

Install Your XOHM Modem Using the XOHM Modem Setup Assistant 13Installation: Modem Setup Assistant6. To use Modem Setup Assistant to help you set up a

14 Install Your XOHM Modem Using the XOHM Modem Setup AssistantSet Up a Router (optional)If you want to set up a wireless router, the XOHM Modem Setup

Install Your XOHM Modem Using the XOHM Modem Setup Assistant 15Installation: Modem Setup AssistantUsing the XOHM Modem Setup Assistant After Installat

16 Install Your XOHM Modem Using the XOHM Modem Setup AssistantB Signal Strength (see “XOHM WiMAX Signal Strength” on page20).C Quick Links: ● My Acc

Install Your XOHM Modem Using the XOHM Modem Setup Assistant 17Installation: Modem Setup AssistantThe XOHM Modem Setup Assistant Connection Details Sc

18 Install Your XOHM Modem Using the XOHM Modem Setup Assistant䡲 Click Network Information (see below) to display network and connection details inclu

Install Your XOHM Modem Using the XOHM Modem Setup Assistant 19Installation: Modem Setup Assistant䡲 Click About My Modem (see below) to display inform

20 Install Your XOHM Modem Using the XOHM Modem Setup AssistantXOHM WiMAX Signal StrengthSignal StrengthModem Signal Strength Indicator LEDsModem Setu

Alternate Method: Install Without the Modem Setup Assistant 21Installation: Without Setup AssistantSection 1CAlternate Method: Install Without the Mo

Table of ContentsWelcome to XOHM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iSection 1: Get Started

22 Alternate Method: Install Without the Modem Setup Assistant3.Plug in the modem and connect it to your computer.䡲 Insert the round end of the power

Alternate Method: Install Without the Modem Setup Assistant 23Installation: Without Setup Assistant5. Launch your Web browser.䡲 The XOHM website will

24 Alternate Method: Install Without the Modem Setup AssistantConnect a Router (optional)Once you have set up your XOHM Modem and confirmed your Web c

Telephone (VoIP) Settings 25Telephone (VoIP) SettingsSection 1DTelephone (VoIP) SettingsYour XOHM Modem is able to support VoIP (Voice over Internet P

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Section 2Your XOHM Modem Settings

28 Modem Configuration Interface OverviewSection 2AModem Configuration Interface OverviewThis section reviews all the basic settings options available

Modem Configuration Interface Overview 29Modem Configuration Interface2. Enter the User Name, enter 1234 in the Password field, and then click Login.

30 Modem Configuration Interface Overview4.The configuration interface Home screen appears. 5. From the Home screen, access your settings options eit

Modem Configuration Interface Overview 31Modem Configuration InterfaceMenu OptionsThe menu bar and the Home area icons offer the same options. The onl

Section 2: Your XOHM Modem Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272A. Modem Configuration Interface Overview . . . . . .

32 Advanced MenuSection 2BAdvanced MenuThis section reviews all the settings options available through the menu bar’s Advanced menu.Display the Advanc

Advanced Menu 33Advanced MenuPort ForwardingThe Port Forwarding menu lets you forward outside ports to inside devices so that users from the Internet

34 Advanced MenuThere are 11 configurable rules and one “Default Rule.” When the modem receives an unsolicited packet from the Internet, it will first

Advanced Menu 35Advanced MenuTrigger PortThe Trigger Port allows you to configure up to 12 “trigger” ports that can open and close as necessary, inste

36 Tools MenuSection 2CTools MenuThis section reviews all the settings options available through the menu bar’s Tools menu, including password setup,

Tools Menu 37Tools MenuPassword SetupThe Password Setup screen lets you reset your XOHM Modem password. Enter your old password, and then enter and re

38 Tools MenuSoftware UpdateThe Software Update tool lets you update your XOHM Modem software.1. When instructed to do so, download a software update

Section 3Troubleshooting

40 TroubleshootingSection 3ATroubleshootingThis section addresses common problems and solutions for use with your XOHM Modem. For more information, v

Troubleshooting 41TroubleshootingIssuesMy XOHM Modem is not working (lights are not coming on). What do I do?䢇 Make sure the modem’s power adapter is

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Environmental Specifica

42 TroubleshootingMy XOHM Modem is not working properly (lights are coming on but I cannot connect). What do I do?䢇 Your modem may not be receiving t

Troubleshooting 43TroubleshootingThe lights on my XOHM Modem are on, but they are blinking. What do I do?Blinking lights indicate that the modem is in

44 Troubleshooting䡲 If the Reset option does not work, your XOHM Modem could have corrupted firmware. You may need to replace the modem. Call XOHM Car

Troubleshooting 45TroubleshootingTo make sure your computer is communicating with your router:1. If your computer is connected via an Ethernet cord, e

46 TroubleshootingGeneralCan I use my XOHM Modem with more than one computer? Will that impact the quality of the service I am receiving?With XOHM, yo

Section 4User Information and Warranty

48 Important User InformationSection 4AImportant User InformationRegulatory NoticesThe design of the ZyXEL MAX-206M2 Modem complies with U.S. Federal

Important User Information 49Important User InformationThe antennas must be installed to provide a separation distance of at least 20cm from all perso

50 Important User InformationImportant NoticeBecause of the nature of wireless communications, transmission and reception of data can never be guarant

Important User Information 51Important User InformationTechnical SpecificationsEnvironmental SpecificationsMechanical SpecificationsLED tableOperating

52 Important User InformationLAN Not Connected OFF (no light)10 or 100Mbps (Ethernet) Solid GreenActivity Stay Solid GreenVoIP 1 & VoIP 2 When the

Important User Information 53Important User InformationSoftware SpecificationsTransmitter SpecificationsReceiver SpecificationsWiMAX Standard IEEE 802

54 Important User InformationHardware SpecificationsInterface Type Ethernet and VoIPCommon Air Interface WiMAXChannel Spacing 250 KHzSupply Voltage 12

Manufacturer’s Warranty 55WarrantySection 4BManufacturer’s WarrantyZyXEL warrantyWith the following warranty, ZyXEL guarantees that this product will

56 Manufacturer’s Warranty4.This warranty does not cover:4.1 Any adaptation and/or modification for the purpose of improvement and enhancement of the

57IndexAaccessories 7advanced menu 32–35advanced settings menuoptions 31antenna connectors 4Cconfiguration interfaceaccess 28home screen 30password 29

58router setup (with setup assistant) 14router setup (without setup assistant) 24Ssetup assistant - see XOHM Modem Setup Assistantsignal strength 20so

Welcome to XOHM iWelcome to XOHMXOHM is a wireless Internet service that lets you get online at broadband speed. The XOHM WiMAX network connects you t

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Section 1Get Started