
VSG1432 User Setup Guide 49
CHAPTER 3
Troubleshooting
3.1 Overview
This section offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
• Power, Hardware Connections, and LEDs
• Device Access and Login
• Internet Access
3.2 Power, Hardware Connections, and LEDs
None of the LEDs turn on.
1 Make sure the Device is plugged in.
2 Make sure you are using the power adaptor or cord included with the Device.
3 Make sure the power adaptor or cord is connected to the Device and plugged in to an appropriate
power source. Make sure the power source is turned on.
4 Unplug the the Device’s power adapter, and plug it back in.
5 Try plugging the power adaptor into a different power outlet.
6 If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 1.6 on page 8.
2 Check the hardware connections.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Unplug the the Device’s power adapter, and plug it back in.
5 If the problem continues, contact the vendor.
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