ZyXEL Communications P-2024 Betriebsanweisung PDF herunterladen (Seite 61)

P-2024 Support Notes

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0020: 00 02 28 26 00 50 00 C8-C0 15 4D 71 3E 47 50 18 ..(&.P....Mq>GP.

0030: 1E 87 43 74 00 00 47 45-54 20 2F 70 69 63 74 75 ..Ct..GET /pictu

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0050: 6F 2F 62 65 73 74 6F 66-74 69 6D 65 73 2E 67 69 o/bestoftimes.gi

P-2024>

Debugging PPPoE Connection

You can use the packet trace tool on the P-2024 to troubleshoot PPPoE Internet connection. Follow the

procedure below to perform packet trace for troubleshooting.

1. Remove the Ethernet cable from the LAN port on the P-2024

2. Enter the SMT through the console port

3. Enter SMT Menu 24.8-CI command mode

4. Type the following commands:

 sys trcp sw on (turn on packet trace)

 sys errctl 3 (save crash information and set the system to enter the mode after the crash)

 poe debug 1 (turn on pppoe debug)

 dev dial 1 (dial to remote node 1)

5. After you have entered the commands, you can send the saved logs in case your P-2024 crashes

and there’s nothing you can do to bring the connection up.

6. If the P-2024 crashes and you are able to enter the command mode, enter 'atds' in debug mode to

display the logs. Copy the logs and send them to us.

7. If the P-2024 does not crash but you still can not dial out to your ISP for Internet connection.

Capture the following logs. Copy the logs and send them to us.

 sys trcp sw off (turn off packet trace)

 sys log disp i (display system error logs)

 sys trcp parse (display detailed trace results)

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ZyXEL Communications P-2024 Betriebsanweisung Seite 61