ZyXEL Communications STB-1001S Betriebsanweisung PDF herunterladen (Seite 48)

Chapter 4 Troubleshooting

STB-1001S User’s Guide

2 Check the hardware connections. See the Quick Start Guide and Section 1.3 on page 24.

3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.

4 Turn the STB off and on.

5 If the problem continues, contact the vendor.

V I cannot operate the STB using the remote control.

1 See your Quick Start Guide for instructions on using the remote control.

2 If the REMOTE (

) LED does not blink when you press a remote control button, the

remote control’s batteries may be improperly inserted or dead. Check they are properly

inserted, or try replacing them.

3 Move closer to the STB and try again.

4 If the problem persists, contact your vendor.

4.2 STB Access and Login

V I forgot the IP address for the STB.

The default IP address is 192.168.1.1. Use the System Setup menu to check the current IP

address (see Section 2.2.3 on page 30).

V I forgot the password for the Advanced menus.

1 The default password is 123456.

V I cannot see or access the Login menu.

1 Make sure the LEDs are behaving as expected. See the Quick Start Guide and Section

1.2 on page 24.

2 The Login screen appears only when the network is disconnected. Remove the Ethernet

cable from the LAN port and restart the STB using the ON/OFF hardware switch.

3 If the problem continues, contact the vendor.

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ZyXEL Communications STB-1001S Betriebsanweisung Seite 48